Frequently Asked Questions
Everything you need to know about buying and selling premium camera gear.
How do you test and grade your used equipment?
Every item undergoes a rigorous multi-point inspection by our professional technicians. We grade gear based on both cosmetic condition and mechanical functionality, ensuring every shutter, sensor, and lens element meets our strict quality standards.
Do you offer a warranty on vintage cameras?
Yes, we provide a limited warranty on most used items. This covers mechanical defects and electronic failures that occur under normal use, giving you peace of mind when investing in classic equipment.
What are your worldwide shipping options?
We ship globally using reliable carriers like DHL and FedEx. All shipments are fully insured and include tracking information so you can monitor your gear's journey from our warehouse to your door.
What is your return policy for online orders?
We offer a 14-day return period for online purchases. If the equipment does not meet your expectations, you can return it for a refund or exchange, provided it is in the same condition as when it was received.
Can I sell or trade-in my old camera gear?
Absolutely. We buy cameras, lenses, and accessories. You can submit a quote request through our website, and once we inspect your gear, we offer either a direct payout or a higher value in store credit for trade-ins.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and various regional payment providers. For high-value transactions, we also support bank wire transfers to ensure a secure purchasing process.